SERVO Frequently Asked Questions

SERVO FAQ Categories:

About SERVO
Contacting Subscriber Services
Contacting Advertising or Editorial
Ordering Or Renewing Your Subscription
SERVO Online

About SERVO

Q: What is SERVO?

A: Robot (ro’bot) noun
A machine that can sense and react to input and cause changes in its surroundings with some degree of intelligence, ideally without human supervision.

A “SERVO” is one of the base construction units of a robot. It converts a command into some type of action.

SERVO Magazine is dedicated to the “Next Generation of Robotics Experimenters”, devoted 100% to robots and robotics. With an all robots - all the time focus, each bi-monthly issue will inspire, educate, and entertain with feature articles, interviews, tutorials, DIY projects, hacks, parts sources and much more. Whether you are building your first line-follower or finishing off the perception layer in a positronic brain, SERVO Magazine delivers the sharp technical tools you need to stay on the cutting edge. Advances in robotics are dynamic and as important as those of computers in the 80s and 90s.

Just as with computers, hobbyists are a driving force in their evolution. SERVO is there to take you inside this fascinating world of science and technology. Whether you want a front row seat or to jump in with your soldering iron and C compiler - SERVO Magazine is your ticket in the door. A definite must-read for anyone interested in building or learning about robots!

Q: Is SERVO on the Web?

A: Yes! The website address is www.SERVOMagazine.com

Q: What is the frequency of SERVO?

A: Bi-monthly (Every Other Month)

Q: Is there a money-back guarantee?

A: If, at anytime, you are not satisfied with SERVO, simply cancel and receive a refund for all un-mailed issues.

Contacting Subscriber Services

Q: How do I contact Subscriber Services?

A: Subscription account maintenance is available online in the Subscriber Center. This is the fastest and best place to:

Change your address and/or e-mail
Renew your subscription
Pay subscription invoice
Give a gift subscription
Check your expire date

Visit our online Subscriber Center.

All subscription related written correspondence should be sent to:
SERVO Magazine
Attn: Subscriber Services
2279 Eagle Glen Pkwy #112-481
Corona, CA 92883

Telephone Inquiries can be made M-F between 10am and 4pm PST to:
Toll Free: 800 783-4624
Local: 951 371-8497
Fax: 951 371-3052

E-Mail Inquires can be sent to: subscribe@servomagazine.com
If known, please include your Subscriber ID in any correspondence or full name, address, and email.

Ordering Or Renewing Your Subscription

Q: What are subscription rates and how can I order?

A: To signup for a New Subscription, visit our Subscriber Center or call 800 783-4624.

Current Subscription Rates
One Year = Six Bi-monthly Issues

US
One Year - $26.95 Two Year - $49.95 Three Year - $71.95
Canada
Add $5.00 per year to above rates.
Foreign
Add $15.00 per year to above rates.
SERVO Digital Edition Only - Delivered World Wide
One Year - $19.95 Two Year - $35.95 Three Year - $50.95

Q: Can I renew my subscription online?

A: Yes! Log in to your account in our subscriber center and click Renew. You’ll be able to select a term and payment option. Renewals can also be phoned, faxed or mailed to Subscriber Services. Using the online method provides the fastest service.

Q: What is the SERVO Preferred Subscriber Network?

A: The Preferred Subscriber Network is our auto-renewal program. We keep your credit card info on file and automatically renew your subscription before it expires. We’ll notify you via email about 30 days prior to your expiration date that your credit card will be charged for a one year renewal term. We’ll continue to do so until you tell us to stop. As a member, you’ll have unlimited access to the online digital library of all archived volumes of SERVO. You’ll enjoy the convenience of uninterrupted service and avoid all the annoying renewal notices. A normal subscription entitles you to digital access of the issues included in your subscription term. The Preferred Subscriber Network gives you access to every issue in the archives.

SERVO Online (Digital Edition)

Q: Is SERVO available in a digital format?

A: Yes! SERVO Online is an exact replica of the print edition. It provides the same visual experience, but is delivered and viewed via the web, using Published Web Format (PWF) technology. It enables readers to link directly to advertiser information and additional web content referenced in articles. SERVO Online is viewed via the web AND is downloadable as a PDF for offline viewing.

Other Features of SERVO Online:

Works with all popular browsers. No plugins or software download required.
Search by keyword within a single issue, or across all issues in your subscription.
24/7 availability anywhere you have web access.
Early delivery in advance of your print copy.
View all pages in thumbnail format to quickly find and access articles of interest.
Receive an e-mail notification when your new issue is available for viewing.
Share pages with a friend e-mail capability

You can subscribe to print plus online or online only! SERVO Online is a great way to avoid extra shipping charges and delays for non-US delivery!

For any technical issues relating to your online subscription, please email digital-support@servomagazine.com. Other non-technical inquires should be directed to Subscriber Services.

Q: Can I add SERVO Online to my existing print subscription?

A: No need! Your print subscription already includes access. Be sure to add or update your e-mail address since it’s required for delivery of your issue notification, and is also used as your login. Then, simply log-on to SERVO Online through the website links or the notification email.

Q: Can I send a copy of SERVO Online to a friend?

A: You can share specific pages that you think will be of interest, but entire issues are reserved for SERVO subscribers. To send pages, use the “Share” icon in the toolbar.